Copyright 2005 - NHN | The Natural Horse Network - All Rights Reserved
* Disclaimer: The products offered on this web site are not intended to diagnose, treat, cure or prevent any disease. Rather, they are intended for educational purposes only. The statements presented on this web site have not been evaluated by the FDA or USDA. The use of herbs for the prevention or cure of disease has not been approved by the FDA or USDA. We therefore make no claims to this effect.
Store Policies
Natural Horse Network offers the following Returns Policy:
Limited returns within 30 days of purchase for store credit only. Food items cannot be returned. Please note that shipping charges cannot be refunded.
Privacy
We take the privacy of your personal information very seriously.
We do not collect or store any information about you.
If you send us an email, we will reply to you, but will not hold or store your information unless you ask us to. Also - we will NOT sell your information.
IF you sign up for our newsletter, we will save your email address. That said, we will only use it for exactly that purpose alone! When you register at our site, we collect certain information about you. To login, we ask for your email address, username and password. We collect this information in order to send you any newsletters that you register for, updates and information about our products, to respond to your questions and to allow you to use our web forums. If you make a purchase on our site, we will ask you for your billing information including your name, address, email address, telephone number, and credit card information in order to process your order.
We do not keep track of where you personally go on our site.
Shipping
All products are drop shipped direct from the Manufacturer. All are shipped as soon as possible, usually within 48 hours. Some items such as Rhythm beads are shipped a bit later as they have to be made first. Some of the tack items are shipped after they are made. Please note there may be extra shipping charges for orders outside the US. Horse treats are made fresh each Sunday and shipped on Mondays. You can obtain the status of any order by emailing~ or calling me. 1-866-471-9868.
Customer Service
Natural Horse Network's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us or call 866-471-9868 anytime. This is a voice mail for us so you will have to leave a message. We will call you back ASAP.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
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